Category: Consumer Law

As of August 3rd, companies providing goods or services in Argentina that are not registered as small or medium sized businesses shall comply with the new customer service and collection management directives set forth by the Secretary of Commerce. These directives also apply if contractors provide the aforementioned services. Lerman & Szlak has prepared a brief guide for the compliance of the new standards.

The Gondola Law was regulated with effects for some ecommerce stores! As of 9/11/2021, Supermarkets; Superstores; Self-service stores; Retail chains; wholesalers and shopping centers will have to arrange their products online under the following criteria: The recently published regulation, which will enter into force on 09/11/2021, provides criteria for the disposition of products at websites […]Continue reading

Did you know that patients’ have the right to access their medical records? In this post we address some news about health-related data in Argentina and the main issues that shall be considered by healthcare centers or professionals to comply with the local regulations.  In the context of repeated queries and complaints about issues related […]Continue reading

Gabriela Szlak, who is a faculty member of Torcuato Di Tella Universiry’s Diploma in Law, Technology and Business, lectured on Data Subjects Rights and the data privacy regimen application Credit Information Services and to Advertising and Direct Marketing, on July 14 and August 11, respectively.  The lectures adressed topics such as the privacy challenges posed by […]Continue reading

As of May 29, 2021, suppliers that have web pages or applications should make available a link to the Federal One-Stop Shop[1] for consumer complaints under the caption: “Defense of Consumers. For claims. Enter here” The Federal One-Stop Shop is a national channel for receiving consumer complaints from all over the country and their subsequent […]Continue reading

2020 was, without a doubt, a year of challenges at the global level. For the Lerman & Szlak franchise team, led by our partner Cecilia Brazzola, it was no exception. The social distancing measures provided by the Government to mitigate the risks of the health system collapse prevented the opening of gastronomic establishments to the […]Continue reading

The Secretariat of Interior Commerce of the Productive Development issued Resolution 424/2020 (hereinafter the “Resolution”) setting forth the obligation for e-commerce suppliers to publish a link called “Cancellation Button”, through which consumers may withdraw their purchase acceptance. The Resolution regulates the consumers’ revocation right for distance contracts, as provided by the Consumer Defense Law No. […]Continue reading

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